Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your use of the websites amazive.se and amazive.ai, and any related services provided by Amazive AB, Odengatan 38, 113 51 Stockholm, Sweden ("amazive", "we", "us").

By using our website, submitting a plan, signing up for a trial, or otherwise using our services, you agree to these Terms and to our Privacy Policy. If you do not agree, you must not use our services. These Terms form a binding agreement between you (and, if you act on behalf of a company, that company) and Amazive AB.

2. Services

amazive provides AI-powered takeoff and quote automation tools for the fenestration industry (windows, doors, and facades), including document analysis, data extraction, and quote preparation. The services are intended for professional, business use only and are not directed at consumers.

3. User responsibilities

• You must provide accurate, current and complete information when using our forms, signing up for a trial, or purchasing a subscription.
• You are solely responsible for the content, files, drawings, specifications and data you upload or submit, and you confirm that you have all necessary rights, licenses and consents to do so.
• You must not upload content that infringes third-party rights, contains personal data of third parties for which you have no lawful basis to share, or that is unlawful, harmful, or confidential to a third party without authorization.
• You must not misuse the services, attempt unauthorized access, reverse engineer, scrape, probe, or use the services to build a competing product, or to train any machine learning model.
• You must comply with all applicable laws, including export control, sanctions and data protection laws.
• You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

4. Trials, subscriptions and billing

We may offer a free or discounted trial of a paid plan ("Trial"). When you sign up for a Trial, you select a plan, provide billing details and (where applicable) authorize us, or our payment processor, to charge you automatically at the end of the Trial.

• Automatic conversion: Unless you cancel before the Trial ends, the Trial will automatically convert into a paid subscription on the selected plan, and you authorize us to charge the recurring fees for that plan (monthly or annually, as selected) to your provided payment method, without further notice.
• How to cancel: You can cancel a Trial at any time before it ends by emailing alexandra@amazive.ai or using any in-product cancellation flow we provide. Cancellation takes effect at the end of the then-current Trial or billing period.
• Renewals: Paid subscriptions renew automatically for successive periods of the same length until cancelled. Cancelling stops future renewals but does not entitle you to a refund of fees already paid.
• Fees and taxes: All fees are stated exclusive of VAT and other applicable taxes, which will be added where required. Fees are non-refundable except where required by mandatory law.
• Failed payments: If a charge fails, we may retry, suspend access, and/or terminate your subscription. You remain liable for any amounts due, including reasonable collection costs.
• Price changes: We may change prices for future renewal periods with at least 30 days' notice by email. Continued use after the change takes effect constitutes acceptance.
• No consumer right of withdrawal: The services are provided to business users only. To the extent any statutory right of withdrawal would otherwise apply, you expressly request that the services begin during any withdrawal period and acknowledge that any such right is lost once performance has started.

5. Intellectual property

All rights, title and interest in and to the services, our websites, software, models, prompts, workflows, documentation, branding and all related content are and remain the exclusive property of Amazive AB and its licensors. No rights are granted to you except the limited, non-exclusive, non-transferable, revocable right to use the services in accordance with these Terms.

6. Your content and data

You retain ownership of the files, drawings, specifications, data and other materials you upload or submit ("Customer Content"). You grant amazive a worldwide, royalty-free, non-exclusive license to host, copy, process, transmit, display and create derivative works of the Customer Content to the extent necessary to (a) provide, secure and improve the services for you, (b) generate outputs such as takeoffs and quotes for you, and (c) comply with legal obligations.

We do not sell Customer Content and we do not use identifiable Customer Content to train third-party AI models. We may generate and use aggregated, anonymized and de-identified data derived from use of the services for any lawful business purpose, including improving and benchmarking our services.

You represent and warrant that you have all rights necessary to submit the Customer Content, that it does not infringe any third-party rights, and that its processing by us in accordance with these Terms will not violate any law or agreement. You are solely responsible for verifying any output before relying on it for production, ordering, quoting, or contractual purposes.

7. Acceptable use

You agree not to: (i) upload malware or harmful code; (ii) attempt to gain unauthorized access to any system or data; (iii) interfere with or disrupt the services; (iv) use the services to process special-category personal data (e.g. health, biometric or financial account data) unless expressly agreed in writing; (v) resell or sublicense the services; or (vi) use the outputs to develop a competing product or to train any AI/ML model. We may suspend or terminate access immediately if we reasonably believe you have violated this section.

8. Disclaimer of warranties

To the maximum extent permitted by law, the services and any outputs are provided "as is" and "as available", without warranties of any kind, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, completeness, non-infringement, or uninterrupted or error-free operation. AI-generated outputs may contain inaccuracies, omissions or errors and must be independently verified by a qualified professional before being used for quoting, ordering, construction or any other production purpose. You assume all risk arising from your use of, or reliance on, the services or any output.

9. Limitation of liability

To the maximum extent permitted by law, Amazive AB and its officers, employees, agents and suppliers shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, nor for any loss of profits, revenue, savings, business, goodwill, data, or for procurement of substitute services, arising out of or in connection with the services, even if advised of the possibility of such damages. Our aggregate liability arising out of or relating to these Terms or the services shall not exceed the greater of (a) the fees actually paid by you to amazive in the three (3) months preceding the event giving rise to the claim, or (b) EUR 100. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under mandatory law.

10. Indemnification

You agree to defend, indemnify and hold harmless Amazive AB and its affiliates, officers, employees and agents from and against any third-party claims, damages, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to (a) your Customer Content, (b) your use of the services in breach of these Terms or applicable law, or (c) your infringement of any third-party right.

11. Suspension and termination

We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have breached these Terms, if required by law, or to protect the security or integrity of the services. Upon termination, your right to use the services ends immediately. Sections that by their nature should survive (including IP, disclaimers, liability, indemnity, fees due, and governing law) shall survive termination.

12. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data.

13. Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "last updated" date. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Governing law and disputes

These Terms are governed by the laws of Sweden, excluding its conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden, with Stockholms tingsrätt as the court of first instance.

15. Contact

For questions about these Terms, contact us at alexandra@amazive.ai.